Thank you for choosing brightbrushelectric.org! We are committed to providing you with the highest quality products and services. To ensure your satisfaction, we have established the following refund policy:
- Refund Period
If you are not satisfied with your purchase, you may request a refund within 14 days of receiving the product. - Refund Conditions
To ensure a smooth refund process, the following conditions must be met:
The product must be unused and in its original packaging with all tags intact.
Proof of purchase is required, including the order number or receipt.
The refund request must be submitted within 14 days of receiving the product.
- Requesting a Refund
Please submit your refund request through the “Contact Us” page on our website, providing your order number and relevant information. Our customer service team will respond within 3 business days of receiving your request. - Refund Processing
Once your refund request is approved, we will process the refund to your original payment account within 7 business days. Please note that the actual time for the refund to appear in your account may vary depending on your bank or payment institution. - Return Shipping Costs
If the return is due to product quality issues or incorrect items shipped, we will cover the return shipping costs. If the refund is requested for personal reasons (such as dislike or the product not being suitable), the customer will be responsible for the return shipping costs. - Special Circumstances
Some products may not be eligible for refunds. Please carefully read the product description before purchasing. - Return Address
Please send return items to the following address:
Company Address: 2681 OAK ST CONWAY SC 29526
If you have any questions about our refund policy or require further assistance, please feel to contact our customer service team. We hope you enjoy your shopping experience at [Brand Name] and look forward to serving you again!